![]() Run the PC Health Check App to scan for minimum requirements.If the problem continues to persist, please contact CyberPowerPC support for further detailed support. Press the ESC key or click the X close button on the upper right corner of the window.Now the line item should say Security Device Support.Find the option Security Device Support.Click on the Settings at the left of the screen.Now the line item should say Intel Platform Trust Technology (PTT).Find the option Intel Platform Trust Technology (PTT).Click the Save & Exit Tab on the upper right corner of the window.Now the line item should say AMD CPU fTPM.Click on the Settings at the top of the screen.Now the line item should say TPM Device Selection.Now the line item should say Selects TPM device.Select Enabled Firmware TPM to activate it.Click the Dropdown option to the right.Click on the Advanced at the top of the screen.Now the line item should say Intel (R) Platform Trust Technology.Find the option Intel (R) Platform Trust Technology.Click on the Security Tab at the top of the screen.Your computer should now restart and you can follow the instructions above to continue with your upgrade.Click the Exit Tab on the upper right corner of the window.Now the line item should say AMD fTPM switch.Click the Disabled option to the right.Click on the Advanced Tab at the top of the screen.Once the BIOS Setup screen appears match it to one of the following manufactures below for instructions specific to your BIOS Note: The screen may flash up quickly so you may need to try the above keystroke multiples times as there is a short window of opportunity for the system to recognize the key-press. Press after the CyberPowerPC Logo or Motherboard Manufacturer's Logo appears. See below for instructions for how to enter the BIOS on your computer and make the changes relative to your specific motherboard brand and CPU type. To prepare your system to make it ready for an upgrade, you'll need to enter your systems BIOS to make the necessary changes. If you follow the instructions above and you see the follow popup. There are some extra workarounds you'll need to do if you want Windows 11. Windows 11 will require Intel 8th Gen Coffee Lake or Zen 2 CPUs and up, TPM 2.0 (Trusted Platform Module) support, 4GB of RAM, and 64GB of storage. Not every existing PC running Windows 10 will be able to upgrade to Windows 11, though. Upgrading to Windows 11 for System with Windows 10 purchase before July 2nd 2021. ![]() We have a guide here for skipping the line to upgrade to Windows 11. If you don’t see the free Windows 11 upgrade, and your PC is supported, then you might be able to avoid the wait using Microsoft’s new Installation Assistant.
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